Your next customer called.
Nobody answered.
Great Trail Call Rescue answers every call your shop misses: after hours, on the job, on the other line. An AI front desk answers in seconds, a text goes out within a minute of any missed call, and every lead lands in one pipeline you can see. Built for plumbers, HVAC, and electrical companies across the country.
Or call (740) 690-3351
Missed calls are not a phone problem.
They are a revenue problem.
- About 14% of home service calls go unanswered (CallRail, January 2025 industry data). Nights, weekends, and two-man-crew days are worse.
- When a caller reaches voicemail, most do not leave a message. They call the next company on Google.
- About half of callers who do reach a person book the job. Every missed call is a coin flip you never got to take.
Monthly lost revenue = missed calls x booking rate x (1 minus recovery rate) x average ticket
Example, a mid-size plumbing shop: 150 calls a month, 14% missed is 21 missed calls. At a 50% booking rate and a $450 average ticket, that is roughly $4,000 a month, about $48,000 a year, walking to competitors. An HVAC company at a $1,200 average ticket loses closer to $9,600 a month on the same call volume.
Your free audit fills in this worksheet with your real numbers. No guessing, no pressure.
THE SYSTEM
One system that catches every call
1. AI front desk, 24/7.
Answers when you cannot: nights, weekends, mid-jobs. Takes the caller's name, problem, address, and urgency, and follows your rules for booking and emergencies. If someone reports active flooding, it tells them to shut off the water first, then takes the details.
2. Missed call text-back in under 60 seconds.
Any call that still slips through gets an instant text: sorry we missed you, what do you need? The conversation continues by text instead of dying in voicemail.
3. AI social inbox.
Facebook and Instagram messages answered automatically, with leads captured into the same pipeline.
4. A website built to convert.
A 5-page site with tap-to-call everywhere, your services, and your service area, built to turn Google searches into calls.
5. Google profile and reviews handled.
Your Google Business Profile kept current, and a review request sent automatically after every completed job, so your rating grows on real work.
6. One pipeline, one weekly report.
Every lead from every channel in one place you can see, plus a plain weekly numbers report: calls answered, after-hours calls captured, jobs booked, reviews gained.
How it works
1. Free missed-call audit (20 minutes).We count your missed calls and price them with the worksheet. If the math does not justify the system, we tell you.
2. Build (about 2 weeks).We set up your front desk, text-back, pipeline, review system, and website. You approve the call script before anything goes live, and we test it with real test calls, including an emergency scenario.
3. Launch.Your number, your rules. The system answers when you cannot, and your first weekly report lands the next Monday.
Founding clients: 3 spots
Call Rescue is new, and the first three home service companies get it at the founding rate in exchange for a testimonial, a published case study with real numbers, and a 15-minute feedback call each month.
$997/month, price locked for 12 months (standard rate will be $1,997/month)
$1,000 setup (standard $2,500)
12-month initial term, then month to month. No long lock-in. Retention is earned with the weekly report, not a contract
Setup fee due at signing, first month due at launch
One extra booked job a week covers the founding rate at most shops' average tickets. The audit shows you your number before you decide anything.
Who this is for
Built for owner-operated plumbing, HVAC, and electrical companies where the owner or a tech answers the phone between jobs, or calls roll to voicemail after hours. If you already have a staffed office and a call center, you do not need this, and we will say so on the audit call.
Who answers my phone at 2am?
The AI front desk, following the script you approved: your greeting, your services, your booking rules, your emergency rules. It never quotes prices and never promises a technician is on the way. It captures the job details so your first call of the morning is a callback to a real lead, not a voicemail.
What if the system makes a mistake?
Every call is recorded and transcribed in your pipeline, and the weekly report shows exactly what was captured. Scripts are tuned with you in the first weeks.
Are results guaranteed?
No, and anyone who guarantees you rankings or revenue is selling you something. What we guarantee is the system: every call answered or texted back within a minute, every lead in one pipeline, and a weekly report with real numbers. If a founding client shows no booked jobs from the system in the first 60 days, we pause and fix delivery before anything else. That is in writing.
Do I have to change my phone number?
No. We forward your existing number or set up a tracked number inside the system. Your customers dial the number they already know.
Who builds this?
Great Trail Consultants is run by Joshua Lanning, an Ohio firefighter who builds marketing systems for home service companies nationwide, delivered remotely, alongside his fire shifts. The fire schedule is exactly why Call Rescue exists: the system answers at 2am whether anyone is on shift or not. That is the point of it.
Every unanswered call is a job your competitor books tonight.
Book the free missed call audit. 15 minutes. We look at your actual call volume, run your missed call math, and show you the system live. If the numbers do not work, we say so and you keep the worksheet.
Or call (740) 690-3351